Xpressbees Logistics — my parcel from purple.com is not delivered yet

Address:Mahendragarh, Haryana
Website:Purple.com

I ordered on 14th november and the expected date of delivery is 21th nov.
I didn't get it till now and they dispatched back by saying i am not able to receive that parcel.
They call me to confirm delivery on next day but without any call or message they cancelled my order.
Very much disappointed by this kind of response from you guys.
[protected] is my shipment id.
Please deliver my parcel as soon as possible.
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Comments

I ordered samsung guru music phone...but I received other one...
How to return it...
Order kiya tha samsung music guru aur Dr diya konsa bhej diya..pura kharb pic Hain charger battery sab kuch kharab hain...
Aise logo ko bevakuf mat banao ..
Koi prosese hai to batao isse return karne ki ...
Sir I was order a product from snapdeal and their courier partner Xpressbees delay my order day by day about 1 month and they mention that the customer reject or refuse the order I want to say that this mentioned statement is incorrect. I was not refuse the order. Please do something.

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