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Xpressbees Logistics — non delivery issue

I regret very much to inform you that your delivery agent telephoned and asked me to collect my consignment no.[protected] at his convenience about 2 km. Away from my house which is the delivery address. He said the delivery area is defined on location and not on pin code. I was getting regular deliveery from your vytila office in ernakulam district and i do not know why you have changed delivery office to edappally who can not do door delivery. All other courier companies like blue dart, delhivery, amazon, flipkart etc are deliver to my address. Kindly arrange to deliver my consignment at your earliest.

Retnakaran,
Edamana,
Valampoor,
Pattimattom p. O.
Kizhakkambalam - 683562
Cell : [protected]
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Complaint Status


[Apr 30, 2019] XpressBees Logistics customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: ShareTweet

Comments

On the delivery status its showing it will be delivered today with the valet phone number. But on calling the delivery boy is saying he is on leave and cannot deliver after that he didn't answer any of my call.[protected] this is his number

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    XpressBees Logistics
    Customer Care Service
    Customer satisfaction rating
    9%
    Complaints
    1928
    Pending
    0
    Resolved
    170
    XpressBees Logistics Phone
    +91 20 4911 6100
    XpressBees Logistics Address
    3rd and 4th Floor, Rajashree Business Park, Plot No 114, Survey No 338, Tadiwala Road, Nr. Sohrab Hall, Pune City, India - 411001
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