[Resolved] Xpressbees Logistics — Package not delivered but onsite shows delivered. | |
I ordered iphone 11 mobile case from zapvi (Zapvi.in) package shipped on 21st august and reached to destination city on 23rd august and it shows out for delivery on 24th august and on 24th it show that delivered but actually nothing delivered. I called xpressbees they saying wait we will investigate and then i called zapvi (Ecomm. Site) from where i ordered but they not picking up call and not responding email and whatsapp. Order id of zapvi : 2132461 Awb no, : [protected]. Was this information helpful? | |
Aug 25, 2020 Complaint marked as Resolved Company’s personal visited my home and delivered package to me and apologised for such in convenient. XpressBees Logistics customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
Hello Team
Order no. [protected] not received however its showed as delivered. AWB [protected]
I am writing this email for my Product Swisstyle dial black analogue watches for men which i ordered in Aug'20 after getting cut the price to zero and i had to pay only the delivery charges. I placed the order on 21st Aug and delivery expected was 28 Aug 2020 however i was happy to see the msg on 23 Aug 2020 morning that i will get my product today however in the afternoon i received the message of successful delivery however nothing was delivered at my door step. i immediately raised my concern in Limeroad mobile application and express bees portal as well however there is no response till day from any of the parties. In the evening on 23rd Aug i received the call from the delivery boy stating that the my product has been dropped by him on the way and he had to show the same as delivered. He was saying that i can order a new one. I am sure he must have taken my product because it was the matter of the payment of just 80 rupees as the price was cut to zero and only the delivery charges was to be paid. This was my first purchase with Lime road. If not received any resolution i would not recommend anyone to buy from Lime road. Such a bad experience i have and i am very frustrated to see that there is no accountability of the courier service provider. There should be a system of OTP on the registered mobile for the delivery completion. I am not happy at all. I tried to connect on the customer service numbers of Lime road and express bees however no response received.
I hope i would get the resolution.
Regards,
Rajeev
[protected]
Order no. [protected] not received however its showed as delivered. AWB [protected]
I am writing this email for my Product Swisstyle dial black analogue watches for men which i ordered in Aug'20 after getting cut the price to zero and i had to pay only the delivery charges. I placed the order on 21st Aug and delivery expected was 28 Aug 2020 however i was happy to see the msg on 23 Aug 2020 morning that i will get my product today however in the afternoon i received the message of successful delivery however nothing was delivered at my door step. i immediately raised my concern in Limeroad mobile application and express bees portal as well however there is no response till day from any of the parties. In the evening on 23rd Aug i received the call from the delivery boy stating that the my product has been dropped by him on the way and he had to show the same as delivered. He was saying that i can order a new one. I am sure he must have taken my product because it was the matter of the payment of just 80 rupees as the price was cut to zero and only the delivery charges was to be paid. This was my first purchase with Lime road. If not received any resolution i would not recommend anyone to buy from Lime road. Such a bad experience i have and i am very frustrated to see that there is no accountability of the courier service provider. There should be a system of OTP on the registered mobile for the delivery completion. I am not happy at all. I tried to connect on the customer service numbers of Lime road and express bees however no response received.
I hope i would get the resolution.
Regards,
Rajeev
[protected]
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I am writing this email for my Product Swisstyle dial black analogue watches for men which i ordered in Aug'20 after getting cut the price to zero and i had to pay only the delivery charges. I placed the order on 21st Aug and delivery expected was 28 Aug 2020 however i was happy to see the msg on 23 Aug 2020 morning that i will get my product today however in the afternoon i received the message of successful delivery however nothing was delivered at my door step. i immediately raised my concern in Limeroad mobile application and express bees portal as well however there is no response till day from any of the parties. In the evening on 23rd Aug i received the call from the delivery boy stating that the my product has been dropped by him on the way and he had to show the same as delivered. He was saying that i can order a new one. I am sure he must have taken my product because it was the matter of the payment of just 80 rupees as the price was cut to zero and only the delivery charges was to be paid. This was my first purchase with Lime road. If not received any resolution i would not recommend anyone to buy from Lime road. Such a bad experience i have and i am very frustrated to see that there is no accountability of the courier service provider. There should be a system of OTP on the registered mobile for the delivery completion. I am not happy at all. I tried to connect on the customer service numbers of Lime road and express bees however no response received.
I hope i would get the resolution.