[Resolved]  Xpressbees Logistics — Parcel not Delivered but it shows delivered

Address:

Bangalore

I order a product from TATA Cliq and was supposed to deliver through Xpressbees Courier, I had given my office address for delivery, The delivery agent had come to deliver my parcel to my office address on the date[protected] at around 09:15 pm and called me from the location, I said since it is my office address nobody is available to collect my parcel kindly come tomorrow before 6:00 pm or 6:30 pm, the delivery agent went back, immediately I received a message saying the item is delivered.
The next day morning I checked my office CCTV footage and I saw the Delivery agent went back without delivering the product,
I have sent the CCTV Footage to TATA Cliq and raised the complaint and also raised the complaint on xpressbees customer care