[Resolved] Xpressbees Logistics — product not delivered but shows delivered

Matthew Jυɗє

from Kottayam, Kerala

Address:

Vadayattukotta Rd, Chinnakada, Kollam, Kerala 691001, Kollam, Kerala, 691015

I had ordered an hair care product from purplle on april 2nd and the estimated delivery date was given the 9th of april, 2019 but the tracking status shows that the product has been delivered to me on 8 april, 2019 at 5.00 pm which is not true. Since i nor any of our neighbours had received the product and xpressbee logistics didn't even bother to send me a message or call me prior to delivery or after my complaint to them. This is highly unprofessional and i hope will be resolved with the quickest actions.

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Apr 11, 2019

Complaint marked as Resolved

The order was delivered at 19 :45 hrs on April 11 th and seems to be willful negligence on the part of the local staff here and the xpressbee company really took care of the issue and solved it swiftly .Thank you .

XpressBees Logistics customer support has been notified about the posted complaint.

Apr 10, 2019

Updated by Matthew Jυɗє My AWB :[protected]