Xpressbees Logistics — Regarding undelivered shipment

Address:

Unchapul kusumkhera kaladunghi road, haldwani

Dear concern myself avneet Singh from Haldwani, Uttarakhand. I have ordered some product for my Customer. Which have been dispatched from your company with AWB:[protected].
This package had reached to your haldwani office on 14th June. But was not delivered till 18th so we called the office many times to your employee Mr Gaurav and even told to your delivery boy Harish tha our package has not been delivered please deliver it. But after making so many calls no result will be done. Then on 21st I reached your office at kaladhungi road than mr gaurav is unable to find the package that their are lots of package so we can't find it and we will deliver it tomorrow. But today when I call them so they said it was rto as Customer not available. Now tell me where I am wrong. And please do the needful so that these type of persons will don't do such thing in future.