[Resolved]  Xpressbees Logistics — Regarding,unethical behaviour during replacement policy...

Hello sir/mam
i've purchased a boAt wireless headsets (model rockerz 235v2) on 6th- Aug via flipkart.from the first day onwards it was misbehaving.after a month it stopped working completely.so, i just wanted to claim the warranty.then, i've placed my warranty request in the official website of boAt.with ticket no.1708543 on 2nd november.
then, one of the employee from xpressbees took that product for replacement/warranty polocy with the ID[protected].then, i used to track my product regularly.at present, when i'm checking the status it is displayig that...'WHHandover' since 13th of this month.tracking remains unchanged till this date from 13th-nov. i've tried to contact them but the call is not connecting.i've also requested a call from the website.but my efforts went into vain...
if they are facing any inconvenience in issuing the delivery, the must contact me through mail/ph.number regarding delay. but they didn't.
i've read many articles in the net...they all said that, if it is displaying that WHHandover...they are not going to return your product.they also faced the same situation for months and months.after reading all those articles i came to a conclusion to post a complaint to you!!!
so, your highness please...look into this issue and solve as early as possible.

yours truely
pradeep
contact: pradeep.[protected]@gmail.com