Xpressbees Logistics — Shipment[protected]

Address:Chennai, Tamil Nadu, 600042
Website:www.xpressbees.com

My Jabong shipment was supposed to be delivered by XpressBees.
1. On 5th Nov I got an sms around 11am that the shipment is out for delivery.
2. Around 5.10pm, i got an sms staying that the delivery failed because the door was closed.
3. On 6th Nov, sms around 6.50am saying shipment out for delivery.
4. Around 6.30pm, sms stating delivery failed as door was closed.

Now:
1. We were at home the whole weekend.
2. Why didn't the courier guy call?
3. Obviously the door will be closed. For that precise reason, a calling bell has provided. Just a press and the door could have been opened.

So basically XpressBees resorted to a blatant lie and put the blame on the customer.

A very highly incompetent and pathetic courier service.
Was this information helpful?
No (0)
Yes (0)
XpressBees Logistics customer support has been notified about the posted complaint.
Nov 06, 2016
Updated by Narayani V Manapadam
Can I give a negative rating? The rating of 1 is too much, actually, considering the non-service and untruthful attitude
Nov 06, 2016
Updated by Narayani V Manapadam
Please someone tell the Company not to hire liars.
Nov 06, 2016
Updated by Narayani V Manapadam
I need an honest feedback from this courier company - NO LIES...
Nov 07, 2016
Updated by Narayani V Manapadam
Escalation required...
Jabong asked if redelivery is needed. When delivery itself was not attempted, where is the question of redelivery?
Complaint comments 

Comments

Negative rating required for such a pathetic service
Hi this is my shipment id:[protected] i didnt receive this product. There is no call from ur courier boy. Now i got a message that the customer is out of station. But i didnt receive any call from ur company..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    XpressBees Logistics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    3619
    Pending
    0
    Resolved
    275
    XpressBees Logistics Phone
    +91 20 4911 6100
    XpressBees Logistics Address
    3rd and 4th Floor, Rajashree Business Park, Plot No 114, Survey No 338, Tadiwala Road, Nr. Sohrab Hall, Pune City, India - 411001
    View all XpressBees Logistics contact information