[Resolved] Xrbia Developers Limited — Booking to be cancelled Asap. | |||||
Hey there, I had booked two 1bhk flats at xrbia smart city project at talegoan ambi. However i wanted to discuss about the payment structure, was looking forward to cancel one off the flats and purchase one 2 bhk instead. So i called up and spoke to the sales person mr. rahul. who advised me to come down to their head office at mantri house, fc pune. I visited the office on saturday 30th july @2:00 pm in the afternoon. But the customer service i got there was so pathetic i was left unattended for one and half hour. I was just sitting the for one hour thirty minutes doing nothing. So finally i called up mr. rahul to check what's happening. So he stated that mr. sam will be attending you. I asked about mr. sam at the reception firstly i was told he is having lunch and would take 5-10 mins i was like ok. However this person mr. sam never arrived to me even when the receptionist told him that i was waiting for him. I waited to this person for 30 mins he was busy doing something in he cabinet. Feeling frustrated and disgusted i left from there and have made up my mind won't be doing any kind of business with xrbia developers henceforth and will never ever recommended any one about it. It such big developer group can't provide customer service and doesn't have the curtsey to respond to the customers there no point in being with such an project. Because if and organisation cannot provide pre sales service can't imagine about the post sales services. I am getting my flats cancelled asap. Was this information helpful? | |||||
Mar 24, 2018 Complaint marked as Resolved Verified Support Sep 20, 2017 Xrbia Customer Care's response Dear Tejas, Greetings from Team XRBIA! We regret the inconvenience caused to you we would like to inform you that we now have a dedicated Customer Care Team to address and resolve all your queries or difficulties. To register your complain you can call us on:[protected] or WhatsApp us on: +[protected] you can also write to us at [protected]@xrbia.com with information of your booking details. Our team will get back to you soon. Regards, Team XRBIA | |||||
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