[Resolved] Xrbia — horrible customer care - xrbia talegaon ambi pune | |||||
Hi, I have booked two 1BHK flats in Talegaon Ambi Project but after paying the booking amount and other installments no marketing person whom I spoke to is available. I personally visited Xrbia Pune office but no one there to attend or listen my complain. Now I am not sure how to proceed further. I would appreciate if anyone can help me out through this forum Thanks Mayur Was this information helpful? | |||||
Mar 23, 2018 Complaint marked as Resolved Verified Support Sep 20, 2017 Xrbia Customer Care's response Dear Maya, Greetings from Team XRBIA! We regret the inconvenience caused to you we would like to inform you that we now have a dedicated Customer Care Team to address and resolve all your queries or difficulties. To register your complain you can call us on:[protected] or WhatsApp us on: +[protected] you can also write to us at [protected]@xrbia.com with information of your booking details. Our team will get back to you soon. Regards, Team XRBIA | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
17%
Complaints
209
Pending
0
Resolved
35
View all 209 Xrbia reviews & complaints
+91 20 4150 0900 [Customer Support]
+91 22 6132 0051 [Mumbai]
+91 22 6132 0190 [Chembur Central]
"The Affairs", 26, Beverly Park, Plot no 20, Palm Beach Road, Sanpada, Navi Mumbai, Maharashtra, India - 400706
View all Xrbia contact information
During booking ( June 2016) and documentation process in initial phase, Xrbia sales person confirmed B6- RiverFront - Bebadhol – Xrbia unit will be completed by max Dec 2016.
1. Xrbia failed to meet commitment Dec2017. In Dec 2016 again sales person commit we will deliver this in March-April-2017.
2. Xrbia failed to meet commitment of April2017. In April again sales person and site coordinator conformed, we have pressure from management and will deliver max by June-July 2017.
3. Xrbia failed to meet commitment of July2017. In July Visit again sales person and site coordinator conformed, we have pressure from management and will deliver this project max by November 2017.
Please revert to this mail with:
1. Is this (B6- RiverFront - Bebadhol – Xrbia) can complete by Nov-dec 2017
2. Can Xrbia understand my genuine problem and offer me one unit # B6-708 as completed for possession.
Note: I am a small grade employee and having very lowed salaried* Xrbia should understand this and must help to provide possession of one unit in #B6 -708
My Question to Xrbia:
1. Are they responsible for false commitment ??
2. Are they cheating to customer with their dreams their future plan ??
3. They are not much capable to forecast their plan of completion and visibilities to complete.
4. Does Xrbia think – people who all invested has no other responsibilities ??
5. Does Xrbia think – people who all invested are not running with other crisis and money chunk
6. Is this return of investors, buyers against their trust in Xrbia???
My Request to Xrbia:
I have booked one unit B7-708 RiverFront - Bebadhol – Xrbia in June-2016 and due to work progress, sales person commitment and Xrbia management (Samant Gadhvi ) commitment to complete this unit (B6) max by Dec-2016.
I believed in Xrbia and invested but now I am feeling cheated with respect to possession.
I would like to request Xrbia please suggest me the final completion date of B6 (B6- RiverFront - Bebadhol – Xrbia ). If still it will be late and no luck to deliver this year max by Nov- Dec 2017 – kindly provide me one unit B7-708 as completed. I would like to take possession and living there.
Due to other circumstances and bad IT industries market I am running for money chunk and this is not affordable for me to bear dual pressure like loan amount and to live on rented home. I trust xrbia- could understand this issue as Xrbia is also in corporate and aware of such things. I am paying loan amount of 90% of project completion and parallel rented home, this is really making me unstable to manage my work n life.
Please revert to this mail with:
3. Is this (B6- RiverFront - Bebadhol – Xrbia) can complete by Nov-dec 2017
4. Can Xrbia understand my genuine problem and offer me one unit # B6-708 as completed for possession.
Note: I am a small grade employee and having very lowed salaried* Xrbia should understand this and must help to provide possession of one unit in #B6 -708
Regards,
Maya Shankar