[Resolved]  Y-Axis Overseas Careers — cheating on the name of overseas career option

Address:	500032
Website:	www.y-axis.com

Hi,

Me and my friend have joined the y-axis overseas consultancy to fulfill our canada immigration dreams. On the name of overseas career and immigration, y-axis has cheated us.

They literally looted amount of 1.5 lacs from us and did nothing. Upon multiple compliance also there is no response. They have got the money and they simply ignored us. Such kind of company should be ceized to exist.

This guy umesh has literally spoken to us saying that he will take care of everything and did nothing except for looting our money.

Please help us in getting our money back and they have created too much of mental tension to us.

My name : t dheeraj reddy
Friends name: p venkata sravya
Consultant name : umesh[protected]

Find below the mail communication of repetitive reminders but no reply.

On mon 7 may, 2018, 21:05 venkata sravya, wrote:
Hello umesh,

A gentle reminder!

Regards,
Sravya and dheeraj

On sat 5 may, 2018, 12:48 venkata sravya, wrote:
Hello,

A gentle reminder!

Regards,
Sravya and dheeraj

On fri 4 may, 2018, 15:14 venkata sravya, wrote:
Hello umesh,

All you can see on this thread is my reminders. Two weeks after the last email from me and you don't care to acknowledge the emails.

Awaiting a response.

Regards,
Sravya and dheeraj

On thu 19 apr, 2018, 16:25 venkata sravya, wrote:
Hello umesh,

A gentle reminder!

Regards,
Sravya and dheeraj

On wed 18 apr, 2018, 16:48 venkata sravya, wrote:
Hello umesh,

We've been emailing you almost every day or alternate days and you do not at all respond. This is no way to deal with clients at all. And please note that this is one of the main reasons we have decided on going for a refund.

Awaiting your reply.

Regards,
Sravya and dheeraj

On tue 17 apr, 2018, 15:49 venkata sravya, wrote:
Hello umesh,

Another week and it'll be one month that we put the request for refund and you guys did not care to provide us even an acknowledgement. Processing or refund it's the same except for accepting the fee from us. This is the feeling you leave us with.

Would you please care to provide a reply atleast now?

Regards,
Sravya and dheeraj

On sat 14 apr, 2018, 15:43 venkata sravya, wrote:
Hello umesh,

Please reply as an acknowledgement of receiving the refund request email. That is the least and first thing we expect of you after letting you know the issue.

Awaiting your reply.

Thanks,
Sravya and dheeraj

On fri 13 apr, 2018, 16:47 venkata sravya, wrote:
Hello umesh,

Can we have an update on this please?

Awaiting your reply.

Regards,
Sravya and dheeraj

On thu 12 apr, 2018, 15:53 venkata sravya, wrote:
Hello umesh,

Still waiting for an update from your end. Please start the refund process atleast now. It's time that we resolve this. Please respond.

Thanks,
Sravya

On sat 7 apr, 2018, 22:00 venkata sravya, wrote:
Hello umesh,

We have been waiting yet again and there is no news from your end at all. Please find the email below for your reference and speed up the process of refund.

Thanks,
Sravya and dheeraj

— forwarded message —
From: [protected]@gmail.com
Date: 25-mar-2018 20:52
Subject: refund
To: umesh kumar
Cc:,

Hello,

As discussed with you previously on call and in person yesterday, we are highly dissatisfied with y-axis services in our canada pr process. And want the full amount refund henceforth.

We have been charged nearly one and a half lakh rupees and all we got from y-axis is the express entry profile like some profile in facebook with mere information that we have provided. Every single expense for the courier process, wes evaluation and all was ours again after spending so much on you guys for just the creation of profile in express entry pool.

After the creation of profile, we have been given so much wrong information and agents doesnt have any ideas of process or the ways in which the pr process can be done. When asked about dual intent they said no idea. Also there was not even a word help on study visas etc.,

No information has been provided on the pnp and respective application dates were not communicated effectively. Initially it was conveyed that we can apply for all provinces and nothing was said about charges for individual provinces. This is a purposeful attempt to get the ignorant customers enrolled.

Even the services like resume buildibg are of poor quality and highly dissatisfacyory. Atleast grammatical mistakes are not expected. The resume we provided was even ruined.

We were told that our profile would be marketed but it did not go past the resume building stage and none of the agents seems bothered enquiring about it despite of repetitive calls.

There were situations where the process consultant told that his job is over and he cant do anything.

No information regarding canada government authorized immigration agent for y-axis is provided nor the information on sponsorship programmes.

And on top of all these there is no ownership or responsibility from any person that we have interacted with. Clients or their money or their time is not at all valued. Even after the above concerns were raised through mails and calls there was no response at all. And it is an year that there is no response. Which is the lowest standards of consulting firms.

We went through a lot of pain with consultana apart from the normal process which was not even carried out properly. We need a full refund for this.

As discussed process the refund for us both at the earliest. We hope atleast this is considered seriously and the mail would be forwarded to the concerned depaetment with us in loop andgivibg us a call back on daily basis providing the updates on refund process.

Thanks,
Sravya & dheeraj

Sravya : [protected]
Dheeraj : [protected]/[protected]