Y-Axis Overseas Careers — complaint - lack of services to a paid customer

Hi,
Invoice / Receipt Number:[protected]/UAE/G/3984
Name of the applicant: Manoj Shukla
phone number: ++91 [protected]

I have applied for Canada immigration via y axis and have already made the payment to them.
Initially in order to make me their customer there was a constant follow up and now, once I have made the payment, there is no response to many infinite mails to them.

where are the people at y axis? have all vanished?

never ever thought that a company like y axis would be like this.

I have mailed them at support and complaint team numerous times but there has been no reply or call back, not even once.

I really dont know what to do? where to go? whom to approach?

I am worried that my immigration process will get hampered also, dont know how to get back my money that I paid.

Feel helpless and scared!!