[Resolved]  Y-Axis Overseas Careers — complaint - lack of services to a paid customer

Address:110070

Hi,
Invoice / Receipt Number:[protected]/UAE/G/3984
Name of the applicant: Manoj Shukla
phone number: ++91 [protected]

I have applied for Canada immigration via y axis and have already made the payment to them.
Initially in order to make me their customer there was a constant follow up and now, once I have made the payment, there is no response to many infinite mails to them.

where are the people at y axis? have all vanished?

never ever thought that a company like y axis would be like this.

I have mailed them at support and complaint team numerous times but there has been no reply or call back, not even once.

I really dont know what to do? where to go? whom to approach?

I am worried that my immigration process will get hampered also, dont know how to get back my money that I paid.

Feel helpless and scared!!
+1 photos
Was this information helpful?
No (0)
Yes (0)
Mar 18, 2019
Complaint marked as Resolved 
Y-Axis Overseas Careers customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2019
Y-Axis Overseas Careers Customer Care's response
Dear Manoj,

Warm greetings for the day!!

As per our telephonic conversation, we have taken your feedback positively and our concerned team is in touch with you and please be rest assured that you will get all prompt replies from us.

Best regards,
Client Relationship Officer
Y-Axis Overseas Careers
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Y-Axis Overseas Careers
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    88%
    Complaints
    244
    Pending
    11
    Resolved
    210
    Y-Axis Overseas Careers Phone
    +91 76 7080 0000 [Head Office]
    +91 40 3058 9615 [Head Office]
    +91 40 3058 9614 [Head Office]
    Y-Axis Overseas Careers Address
    Suite 102, GS Chambers, Nagarjuna Circle, Banjara Hills, Hyderabad, Andhra Pradesh, India - 500082
    View all Y-Axis Overseas Careers contact information