[Resolved]  Y-Axis Overseas Careers — lied and gave wrong information

Website:Y axis

I have made a complaint and someone called somsubhra biswas has done no checks and jst copy pasted an answer.
I want someone to look into this matter or im going to go the legal way and sue yaxis.

I called anita from y axis around march this 2018 and she asked me to visit her office in andheri mumbai.
I took no time to reach her office and gave her all my details. She very well knew my data, my experience and educational qualifications.
She made a manual chart and i have that with me still. She told me nothing can stop me from going to canada within about 6 months.
So she asked me to make a payment of around 2500 approx amount and in no time i transferred that amount and she said that was for the eca and it is positive and so she asked me to make another payment of 90 thousand smthn, which i did right away in full.
She asked me to give an ielts test and also get my iqas done for which i paid a total of around 45 k.
My total work exp is of 15 yrs but only in bpo as customr service agent and tht is not counted for pr. Anita knew this and she shud have told me to not apply for pr now as my profile doesnt give me 67 qualifying score.
I would have apreciated if she could have just told me that right now my profile is not strong enough and that i need to improve it and what i can do in order to improve my score. Its more than 6 months, i could have joined some french classes and and by now i would have given the french test and some points would have added to my profile alrdy.
She lied to me, gave me wrong and false information, talked me into buying her product which was absolutly not meant for me. I have no use of the ielts and the iqas that i have already paid for.

This is my hard earned money and i really need it back because i am nowhere close to 67 points to even get qualified to apply for canada pr.
Anita wasted almost more than half a year of my life which i simply wasted doing nothing.
Worst part is, i am a customer who made the entire payment and i atleast deserve to know what is going on but they blocked me on calls, messages and stopped replying to me whatsoever. I completly lost faith since then.
I am caused a lot of mental stress and trauma alongwith the financial loss and loss for things like ielts, iqas which is not required at all.
To me, anita is the face of yaxis and she has created all of this problem. I am utterly disapppointed and shattered at the loss yaxis representative anita has caused me.
I wish she is given better training to carry out her responsibilities in a better way so as to not cause so much mental stress and financial loss to people.
My father is 83 years old and i could have used that money in a better way if i was not lied to by anita. I want the money back and i also hope anita is given a good feedback.
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Oct 28, 2018
Complaint marked as Resolved 
Y-Axis Overseas Careers customer support has been notified about the posted complaint.
Sep 25, 2018
Updated by Deep4832
I have made a complaint and someone called somsubhra biswas has done no checks and jst copy pasted an answer.
I want someone to look into this matter or im going to go the legal way and sue yaxis.

I called Anita from Y axis around march this 2018 and she asked me to visit her office in Andheri Mumbai.
I took no time to reach her office and gave her all my details. She very well knew my data, my experience and educational qualifications.
She made a manual chart and I have that with me still. She told me nothing can stop me from going to Canada within about 6 months.
So she asked me to make a payment of around 2500 approx amount and in no time I transferred that amount and she said that was for the ECA and it is positive and so she asked me to make another payment of 90 thousand smthn, which i did right away in full.
She asked me to give an IELTS test and also get my IQAS done for which i paid a total of around 45 k.
My total work exp is of 15 yrs but only in bpo as customr service agent and tht is not counted for pr. Anita knew this and she shud have told me to not apply for pr now as my profile doesnt give me 67 qualifying score.
I would have apreciated if she could have just told me that right now my profile is not strong enough and that i need to improve it and what i can do in order to improve my score. Its more than 6 months, I could have joined some french classes and and by now i would have given the french test and some points would have added to my profile alrdy.
She lied to me, gave me wrong and false information, talked me into buying her product which was absolutly not meant for me. I have no use of the IELTS and the IQAS that i have already paid for.

This is my hard earned money and I really need it back because I am nowhere close to 67 points to even get qualified to apply for canada PR.
Anita wasted almost more than half a year of my life which I simply wasted doing nothing.
Worst part is, I am a customer who made the entire payment and i atleast deserve to know what is going on but they blocked me on calls, messages and stopped replying to me whatsoever. I completly lost faith since then.
I am caused a lot of mental stress and trauma alongwith the financial loss and loss for things like IELTS, IQAS which is not required at all.
To me, Anita is the face of YAXIS and she has created all of this problem. I am utterly disapppointed and shattered at the loss yaxis representative Anita has caused me.
I wish she is given better training to carry out her responsibilities in a better way so as to not cause so much mental stress and financial loss to people.
My father is 83 years old and I could have used that money in a better way if I was not lied to by Anita. I want the money back and I also hope Anita is given a good feedback.
Verified Support
Sep 27, 2018
Y-Axis Overseas Careers Customer Care's response
Dear Deep,

Thanks for sharing the feedback on the services.

We were unable to find any data matching the records. Please do send us your actual email id and YRN so we can look into your complaint and resolve it.

Best Regards,
Client Relationship Officer
Y-Axis Overseas Careers
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