[Resolved]  Y-Axis Overseas Careers — providing false information and when asked for refund they are telling it cannot be done.

Address:Hyderabad

Hello,

I registered with y - axis for my canada pr visa and while applying i clearly asked them about the available options to get pr with existing ielts score and i was told that i will get pr as there are many options.

Once i registered they told i need to increase my ielts score to enter express entry pool in order to get more options. I gave my ielts and finally entered ee pool and now it is more than a year and there is no progress.

In between the y-axis representative told me to pay some money to anyone at manitoba, canada to give a declaration as a friend to get a pnp easily. This type of illegal and unprofessional approach was suggested. So, i asked them to refund my money and they are telling refund is not possible.

Also, they have not mentioned about the time frame till when the service is valid and now they are telling it is valid for one year only.

I registered with y-axis uae branch but i am an indian staying at qatar and the head office is in india.

I have call recordings with the representative where i asked the about the pr assurance with existing ielts score and there was positive reply and also the call recording of the conversation regarding bribing someone at canada.
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Feb 3, 2021
Complaint marked as Resolved 
I received partial refund from Y-axis
Y-Axis Overseas Careers customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Pavan Raj,

We have reviewed the details and we acknowledge the concern you have raised.

Our respective team is already reviewing your concern and have been trying to reach you.
Please reply to our sent email so that we do the needful.

Best regards,
Client Relationship Officer
Y-Axis Overseas Careers

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