[Resolved] Y-Axis Overseas Careers — refund required

Jai Rajagopal

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400071
Website:	www.y-axis.com

I applied for immigration and pr to canada through y axis careers and paid 81000 in full. While applying and before the full payment, they never mentioned that at 45 years age it will not be possible for a pr to be obtained for canada.
Now i seek whatever refund possible for my application and have been trying to call the contacts who were in touch with me on phone and mails and i have not received any kind of communication on the process of getting refund of my application
Its almost 2 months that i have been following up for my refund and will request anyone responsible from y axis to revert to me immediately and clear my refund asap. Regards. Jai rajagopal - [protected] - jai. [protected]@gmail.com

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Apr 21, 2018

Complaint marked as Resolved

Y-Axis Overseas Careers customer support has been notified about the posted complaint.

Mar 21, 2018

Updated by Jai Rajagopal What happened to the payment done to the lawyer as per your communication to me which had me pay 8200 Rs inorder to get my refund back in full ? As per all communications from your end it was to be resolved in 24 hrs...pls update

Verified Support

Mar 21, 2018

Y-Axis Overseas Careers Customer Care's response Dear Jaigopal,

This is an official response from Y-Axis Overseas Careers.

We understand that you are not satisfied with the services provided.Hence, have raised concerns on the social networking website.

In regards to the complaints raised, our Client Relationship Department will get in touch with you and discuss on the concerns raised after checking the facts.

At any stage your concerns are important to us and shall be resolved with a valid solution. Your patience and understanding during this period is highly appreciated.

Thanks and Regards,
Client Relationship Officer
Y-Axis Overseas Careers