[Resolved] Y-Axis Overseas Careers — University Admission Process

[Resolved] Y-Axis Overseas Careers — University Admission Process

M Mounami B H

Hope you take this mail seriously... I’m just under graduated student...I completed my Bachelors in 2020 August...I want to do MS in abroad... I registered for Y axis in June 2020... I’m in contact with my consultant since then... till now I have paid nearly 65 thousand... because I trust your service...but what’s happening here... I have listed the complaints... please take them seriously... 1) They have short listed the universities...in which some are going to be teach in German language( how can I study whole thing in German?...I have informed them previously that I want English teaching universities only) 2) Application process have some technical issues it seems...They have filled some 8 pages and telling me to do the rest ( actually from the beginning) If I’m doing all these things Why should I pay so much of money... 3) I want to go for summer intake... They are not informing about deadlines properly... The only blame I’m getting continuously is I took IELTS in October... that’s why everything got delayed...if they have strictly told about the deadlines why should I delay in taking exam... 4) changing of consultant is again creating big confusions regarding universities n all 5) contacting them is a very big issue again...I don’t know how my phone will be not reachable for you guys only...But during payment time my phone will be all fine...I get calls regularly to do the payments 6) they used to say summer intake is not possible because I delayed it because of IELTS...Now they did mistakes and suddenly deadlines are not over it is possible for summer intake... I really don’t know what’s happening...I never ever suggest this consultancy for others... please at least provide me a good service because it’s already late...or Let me have my money back... Please please take this seriously Was this information helpful? No (0) Yes (0)
Dec 6, 2020 Complaint marked as Resolved They called by this number +91 80-61357882 Y-Axis Overseas Careers customer support has been notified about the posted complaint. Nov 30, 2020 Updated by Mounami B H hope you take this mail seriously... I’m just under graduated student...I completed my Bachelors in 2020 August...I want to do MS in abroad... I registered for Y axis in June 2020... I’m in contact with my consultant since then... till now I have paid nearly 65 thousand... because I trust your service...but what’s happening here... I have listed the complaints... please take them seriously... 1) They have short listed the universities...in which some are going to be teach in German language( how can I study whole thing in German?...I have informed them previously that I want English teaching universities only) 2) Application process have some technical issues it seems...They have filled some 8 pages and telling me to do the rest ( actually from the beginning) If I’m doing all these things Why should I pay so much of money... 3) I want to go for summer intake... They are not informing about deadlines properly... The only blame I’m getting continuously is I took IELTS in October... that’s why everything got delayed...if they have strictly told about the deadlines why should I delay in taking exam... 4) changing of consultant is again creating big confusions regarding universities n all 5) contacting them is a very big issue again...I don’t know how my phone will be not reachable for you guys only...But during payment time my phone will be all fine...I get calls regularly to do the payments 6) they used to say summer intake is not possible because I delayed it because of IELTS...Now they did mistakes and suddenly deadlines are not over it is possible for summer intake... I really don’t know what’s happening...I never ever suggest this consultancy for others... please at least provide me a good service because it’s already late...or Let me have my money back... Please please take this seriously Verified Support Dec 04, 2020 Y-Axis Overseas Careers Customer Care's response Dear Mounami, Please write to [protected]@y-axis.com. Our customer relationship department will address your concern. Regards, Y-Axis Customer Service [protected]
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