[Resolved]  Y-Axis Overseas Careers — y axis is totally fraud and I have been cheated

Address:Thane, Maharashtra, 400601

I had applied for a canada immigration program with y axis in june 2015 and then paid them 39326 (Inclusive of 4326 as tax), 1685 /- (Inclusive of 185 as tax). After a week i applied for a refund. The mail chains continued and then they finally decided to give a refund of just 8000 in spite of me not signing any acknowledgement. The refund policy was not even discussed with me earlier. I kept calling them and no one answered my calls. After two years of repeated attempts to get at least 90% of my cost recovered, i finally decided to continue with the service. So when i contacted them they said u will have to pay 46000 (Inclusive of gst and so on) to get the complete services for immigration program and i made the payment.in a week's time i wrote a mail to them again to give me my refund. They haven't even replied. No one answers the call. But for payments to be made to them, they will harass you by calling you multiple times and ask you to make a payment. Can someone suggest me a good lawyer or any way that i can get my money back.. I haven't utilised any services of them uptil now. Its just not fair. Its a request to everyone please don't go through y axis. Please help as its my hard earned money. I have been cheated at their andheri center.
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Nov 2, 2018
Complaint marked as Resolved 
Y-Axis Overseas Careers customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2018
Y-Axis Overseas Careers Customer Care's response
Dear Shraddha,

We appreciate your feedback on our services.

Upon review of your concern, we have already reverted with a resolution. In our constant endeavour to resolve & safegaurd the best interest of the client. We ensure to look into ever concern and revert with an amicable solution.

Even in your case, our team has reached out to you & addressed your concern. Y-Axis has done it best to provide a resolution to your concern. Hence we urge you to understand the effort put in by Y-Axis team to provide a solution. If you still have concern, please feel free to reach out to our Client Relationship Department.

Best Regards,
Client Relationship Officer
Y-Axis Overseas Careers
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