[Resolved]  Y-Axis — y-axis refund

Address:143001

My name is maninder kaur, from amritsar. I had paid rs.42000/- for canada immigration process. Initially the concerned consultant told me that if i get 6 bands in each, i will be eligible for pnp with the cut off of 60. After paying the fee, the case was transfered to the process consultant. He said that i can only be eligible for pr after getting clb9. This i already told to the consultant that i am unable to get clb9.

I want to submit that i am living alone with my mother. My father is no more. The only income source for us is my job. My all siblings are settled with their own families. No one help us. Since my company is having some funds related issue, i dont get my salary on time. It delays 2 months in current scenario. I have to pay rent of our house, grocery, medicine & some more miscellaneous expenses.

My mother is 65yrs old she is having health issues, like bp, knee joint problem. She could not able to walk. The doctor told us that she needs knee replacement surgery. I had already shown the reports to the y-axis team.

With the ongoing situation i am unable to proceed for my mother's treatment. I am in depression, unable to concentrate in my studies. I cant get clb9.

By writing several mails to y-axis they only agreed to pay me 60% refund. Y-axis has not utilised my money. I had done eca myself, had paid separately for evaluation too. But they are not agreeing.

Kindly help i am going through very tough phase, where i am mentally upset and i can do anything wrong.

Pls help
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Mar 14, 2019
Complaint marked as Resolved 
I have not received any refund yet... Please help me to get... I am very depressed
Y-Axis Overseas Careers customer support has been notified about the posted complaint.
Mar 14, 2019
Updated by simi.kaur3
I don't know why it is marked as resolved... Its still pending... Please help... I am going through very tough phase..
Verified Support
Mar 18, 2019
Y-Axis Overseas Careers Customer Care's response
Dear Simi Kaur,

Good Evening!!

We have carefully analyzed and our respective person has already contacted you and have provided you the best possible solution already. They have sent emails you can reply to them directly and they will be more than glad to help you.

Best regards,
Client Relationship Officer
Y-Axis Overseas Careers
Mar 18, 2019
Updated by simi.kaur3
They are giving only 70% refund... I had done ECA myself...what they are charging for..?
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