[Resolved] Yaantra — charging issue not solved even after replacing battery

 
1 Review
 Ajinkya Kelwadkar on Sep 16, 2018
I submitted my phone for repair to yaantra. It had charging issues. They said it will be fixed in 4- 5 days but they took more than 1 month. The charging had still problems. They took about 2000 rs from me for battery and pcb replacement. But battery charging was very poor. Who knows they might have replaced old battery. Worst service ever!!!. Communication was poor. They gave false promises that it will be fixed soon and later they were giving false promises of fast delivery. I recommend not to one give mobile for repair here. Never!!!
Complaint marked as Resolved Oct 19, 2018

Complaint Status


[Sep 16, 2018] Yaantra customer support has been notified about the posted complaint.
Verified Support
Yaantra Customer Care's response, Sep 17, 2018
Device already repaired and delivered to customer on 9th September
Updated by Ajinkya Kelwadkar, Sep 19, 2018
I am still facing charging issues.It is not repaired.I have already given 2 times for repair.I need refund back.
Updated by Ajinkya Kelwadkar, Sep 19, 2018
The technical team is not able to repair it.
Updated by Ajinkya Kelwadkar, Sep 19, 2018
I got a call before delivery from Technical team only that they were not able to fix the issue.So if they can't fix the issue I need refund.
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    Yaantra - charging issue not solved even after replacing battery