[Resolved] Yaantra — charging issue not solved even after replacing battery

Ajinkya Kelwadkar

from Pune, Maharashtra

Website:

Yaantra

I submitted my phone for repair to yaantra. It had charging issues. They said it will be fixed in 4- 5 days but they took more than 1 month. The charging had still problems. They took about 2000 rs from me for battery and pcb replacement. But battery charging was very poor. Who knows they might have replaced old battery. Worst service ever!!!. Communication was poor. They gave false promises that it will be fixed soon and later they were giving false promises of fast delivery. I recommend not to one give mobile for repair here. Never!!!

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Oct 19, 2018

Complaint marked as Resolved

Yaantra customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2018

Yaantra Customer Care's response Device already repaired and delivered to customer on 9th September

Sep 19, 2018

Updated by Ajinkya Kelwadkar I am still facing charging issues.It is not repaired.I have already given 2 times for repair.I need refund back.

Sep 19, 2018

Updated by Ajinkya Kelwadkar The technical team is not able to repair it.

Sep 19, 2018

Updated by Ajinkya Kelwadkar I got a call before delivery from Technical team only that they were not able to fix the issue.So if they can't fix the issue I need refund.