[Resolved]  Yaantra — fake commitment

Address:New Delhi, Delhi, 110013
Website:Yaantra

Thus is the first time, i m using services of yaantra after recomendation of just dial.
My brother was using samsung j7 pro, somehow screen got cracked. I caalled up just dial for samsubg service centres near by me, i got a call from yantra and decided to give mobile to them. They promised me to give back mobile with in three days. One of yantra executive visited my office and took my mobile in 25th july 2018. Tiday is 1st agust 2018 and still my mobile is not delivered. I called them up so many times but still same reply they are arranging the part.
When i have told them that i need my mobile with in 3 days and they confiremed me than why they are delaying it.
Due to this my brother couldnt gi vack to karnataka where he has his bussiness. His buasiness suffering from 5 days and facing loss.in this case who will realonsible of the loss.
My id. 155532
Name. Rizwan
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Sep 15, 2018
Complaint marked as Resolved 
Yaantra customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2018
Yaantra Customer Care's response
We will surely expedite the process and deliver the device at the earliest.
Complaint comments 

Comments

I am giving my phone repair almost 8days over I am making call no one responded

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