[Resolved]  Yaantra — issued duplicate product in my prepaid order

Address:Bangalore Rural, Karnataka, 562110
Website:www.yaantra.com

I here by bring it to your notice that a website called yaantra.com sells and repairs second hand phones...
I recently purchased a samsung phone where they mentioned it as 4g phone but it is not as described and it is only 3g. I ordered it on 03/01/2019 by making payment online and it was delivered 07/01/2019. I am requesting for return but the team is rejecting with no response to my request.
Please make us ease from this process...

Thank you

Ravi kiran n
[protected]
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Feb 7, 2019
Complaint marked as Resolved 
Yaantra customer support has been notified about the posted complaint.
Verified Support
Jan 07, 2019
Yaantra Customer Care's response
Please share order id of the device.
Verified Support
Jan 07, 2019
Yaantra Customer Care's response
Reverse pickup of the device has been arranged .
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