[Resolved] Yaantra — oneplus 6 phone repair

Sukrati Mishra

from Mumbai, Maharashtra

Address:	Office Number 501, Tower II, Shivaji Nagar Wakdewadi Rd, Sphurti Society, Wakadewadi, Shivajinagar, Pune, Maharashtra 411005, 411005
Website:	www.yaantra.com/repair/mobilerepair

I have given my phone thrice to this company every time they charge and don't repair the phone.. Now they are not taking up the calls as well. My phone is with them and their contact no. Is switched off.. Please do something in this regard, it was 40000 phone and so irresponsible the company is.

Third time they took my phone to send it to delhi office, but they tried repairing it in pune only, then when it did not work, they asked me and i asked them to return it to me, then after few days of no response, i tried connecting them and got to know it's been send to delhi.. Since then no communication, they are not taking up my calls..
Please help me in getting the phone back.

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Dec 29, 2019

Complaint marked as Resolved

Yaantra customer support has been notified about the posted complaint.

Verified Support

Nov 28, 2019

Yaantra Customer Care's response Please share the registered contact details or reference id of her device, so that we can look into the case.

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Comments

Priyanka Lokhande

from Mumbai, Maharashtra

They do not speak well with the customer.What is the problem of mobile, your people are not even aware that they are listening. When he is about to say something, he does not listen He doesn't pick up the phone and doesn't pick up the phone

ManuIndian

from Bengaluru, Karnataka

They tried to do similar thing to me too. Seems like yaantra is a cheating company.

Rakesh Sharma Koundinya

from Hyderabad, Telangana

They collect the device and deliberately create problems in the device and then demand money from the customers to return the device. The CEO is not even bothered to respond to complaints raised by customers because he is too busy making money selling refurbished phones.