Yamaha — complaint against Owner & Dealer staff

Address:Yamuna Nagar, Haryana

Dear Sir I have purchased Yamaha Bike Model FZ in Nov.2010.all was going good with the bike but in jan 15 when I replaced my chain set there is nothing good with the bike.From last four month my bike not starting well. There is missing problem in my bike.I have visited 10 times to the service center for the same problem, but my problem is not solved out.Yamaha engineer from Delhi Mr. Jaswant Singh is also failed to identified the problem. Today I have visited your service center regarding the same issue & I have met Mr. jaswant singh & the owner Mr.Harsh but instead of solving my problem they started shouting on me & they abuse with me. Even they refuse to attend next time me as customer & they Have said their Security Gaurd that dont allow to me to enter the service station again. So I want to ask you what I do know please guide me the proper way .I am also considering to take legal action against the owner & the staff of Yamaha! This was not expected from one of the leading Bike Manufacturing company of INDIA. Waiting for your reply Thanks Gagan [protected]
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Yamaha Motor India customer support has been notified about the posted complaint.
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Dear Gagan Vikas,

We regret for the inconvenience caused to you.

We have escalated your concern to our customer care department, you will receive a call soon.

Assuring you our best services.

India Yamaha Motor

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