[Resolved] Yamaha — issue with damaging of fuel tank and silencer cover by service man in l. b nagar sri ganesh motors | |||
there are no proper spare parts and ganesh motors service personal has damaged my petrol tank side shields and also sliencer cover and they are charging when i have visited every service for 2 months gap service man is rectless and unanswer i cannot name them as they speak some lambadi language not respond to my telugu language and i have been visited today i. E., 16/6/2018 for changing my spare parts which are damaged and service man is telling we are not responsible i have communicated them for 3 to 4 months and also explain to you customer care about this fuel tank shield and silencer cover and also i have to go to showroom on monday i. E., 18/6/2018 as today i visited them told them that i have office on monday because there gm is not available i have to visit them again to ganesh motors why gm is not available that is not my concern please read carefully my complaint and let me know what to do as i have to go to my office at 10 am and gm of this sri ganesh motors let me know as a liable customer of yahama why you are intimidation me like this for 1000 rupees spare parts is very pitty from a largest bike dealer yahama Please let me know correct information if they can replace it with out cost only i will visit or not don't disturb me by calling again and again Was this information helpful? | |||
Jul 20, 2018 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Jun 19, 2018 Yamaha Motor India Customer Care's response Dear Gummadavelli Prasad, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M. Regards Team Yamaha | |||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 04:30 P.M.
Regards
Team Yamaha