[Resolved] Yamaha Motor India — amount refund

pooja ajju

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

Hi, This is pooja

I purchased Yamaha fascino in the month of december 2017 and an helmet in the same showroom(SUN Motors_CMBT_Chennai) Amount got deducted twice and i tried all the possibilities from my bank to get back the money. But it has not reflected in my account.
I contacted several times the manager and still it is not refunded and the amount is Rs1300/-
Enclosed my Pass book

+1 photos

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Oct 9, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Sep 08, 2018

Yamaha Motor India Customer Care's response Dear Pooja,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards
Team Yamaha

May 07, 2019

Updated by pooja ajju This is not resolved yet, I didn't receive any clarification

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Comments

Vidyadhar R

from Bodinayakkanur, Tamil Nadu

Sir its sad to inform that we are not getting the required spares for Yamaha gladeyate as type 2009 model speeds metre holding clamp set so please provide to the respected dealer and we request it from past 4month they're informs that the spare parts are probably stopped the manufacturer so please provide the spare parts we request kindly

Yamaha Motor India Customer Care's response, Sep 28, 2018

Verified Support

Dear Vidyadhar R,

Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha