Yamaha Motor India — battery problem in the bike

Address:Chennai, Tamil Nadu

We bought yamaha alpha in shanthi motors on 08.03.18. After 4 days from this date self start didn't work. Then we went for service after 1 month. They said that the battery was not getting charged. We asked for the reason but they r not ready to explain. Instead of that the head of that place spoked in irrespective manner. I placed a complain but till now no response. So far we didn't get that battery. Now in showroom they r saying that the battery is out of stock. They r asking us to buy outside i[censored]rgent. Now indicator also not working. Worst experience with yamaha dealers. Waste of money.
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My bike is Yamaha salute 125 cc vehicle number KA 05 KF 9947 my bike problem very difficult Oil seal damage no mileage no pickup 5 km after the pickup showroom members not worked very very very bad persons Anurag Motors Yamaha company Chamrajpet Bangalore mobile number[protected]
Yamaha Motor India Customer Care's response, Apr 28, 2018
Verified Support
Dear Sir,

We regret for the inconvenience caused.

We have shared your details with customer care team. They will contact you soon

Regards
Team Yamaha India
I just got myself a new R15v3 and there is a difference of 5k in bills.
When all the bills are added i can easily make out a difference of 5k this is a clear case of chargeing extra from a customer and more over the yahama executive Mr. Nilesh from pune placed at shelar yamaha branch is not able to give a explanation to the extra charged money
Yamaha Motor India Customer Care's response, Apr 28, 2018
Verified Support
Hi,

Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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