[Resolved]  Yamaha Motor India — bike servicing is not good

Address:Katihar, Bihar, 854105

Recently i have owned my new bike. Today i am going to my first bike servicing. But the service staff is not good. They nothing to do my bike and bike cleaning staff is not there. They told he is in leave. There is only one cleaning staff. And they only change my engine oil and filter that's it. And they said your bike is ready. Even some people facing same problem. Company giving me six survicing free. But they are not surviced the bike properly.

I am not satisfied.
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Mar 20, 2018
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2018
Yamaha Motor India Customer Care's response
Hi,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Complaint comments 

Comments

We are purchasing a bike dt 09/12/2017 m complaining for your dealer Kabir Motocorp bardoli ph no.[protected]
Still pending for RTO book, insurance copy, original bill. Still pending from this query and should be solution to from your side.
Kindly give me solution me as this query

Yamaha Motor India Customer Care's response, Feb 15, 2018
Verified Support
Hi,

Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 1800-420-1600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Please reply from the matter
Yamaha Motor India Customer Care's response, Feb 15, 2018
Verified Support
Hi,

Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 1800-420-1600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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