[Resolved] Yamaha Motor India — Billing Issue
Chandigarh, Chandigarh, India
I am a yamaha customer from last six years, i went to CMPL yamaha service station situated in chandigarh industrial area for my bike service. They did my service well but when its time for payment of Rs 6299 and when i pay them from my debit card, they told me that we would charge 1% extra if you pay by debit card, i mean yamaha is a big brand and thats what i expect from the company, later they started arguing with me when i told them this is not right, they said that we charge it from every customer. I mean is yamaha service station dont pay there service tax to the government. I would like to refund my amount from the service station and strict action must be taken against them or else i will go to customer court for this soon if i will not get a reply from yamaha.
i hope i will get a reply from yamaha related to my complaint.
My original bill is Rs 6299 and i was charged Rs 6362 (After 1%)
Complaint marked as Resolved Jun 24, 2017
[May 24, 2017] Yamaha Motor India customer support has been notified about the posted complaint.
Verified SupportYamaha Motor India Customer Care's response, May 24, 2017
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
Nature of Complaint
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You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.
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