[Resolved]  Yamaha Motor India — complains

Address:Kota, Rajasthan, 324010

Sir, i think the biggest mistake of my life was that i bought a yamaha bike. Because neither your parts are available in the market nor the whole parts are ever found at your service center. Today kota went to get some parts of the bike on harmeet motor located in rajasthan, but i did not get any parts and those who got the mrp along with mrp were taken separately on each part, and also i want to know in sir. Who charges the money to get the engine oil changed. Now either we give 40 rupees extra every time you change engine oil and also give the price of oil to mrp, and if you take engine oil from best to best company from outside too, then we get discount on it as well. There is no labor charge.
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Jan 14, 2020
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2019
Yamaha Motor India Customer Care's response
Dear Harshit Jain,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
Complaint comments 

Comments

I purchased Yamaha Motorcycle on 02/10/2019 from Jajpur, Odisha, Birendra motors, But still I have not received my original RC .Please do the needful

Regards,
Subrat Mohanty
[protected]
Yamaha Motor India Customer Care's response, Dec 19, 2019
Verified Support
Dear Subrat Mohanty,

We regret for the inconvenience caused.

As per your discussion with our Customer Care Executive. Your concern has been escalated to the concerned department for further necessary action to be taken.

Regards,
Team Yamaha India

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