[Resolved] Yamaha Motor India — complaint against sri nivash motors, srivilliputtur.

Paramaguru natarajan

from Mumbai, Maharashtra

Address:

Srivilliputtur., 626125

Kindly inform you that, I purchased a Ray Z scooter dated on 01/July/19 from the dealer Sri Nivash Motors in Srivilliputtur, Tamilnadu. Postal code number is 626125. The dealer promised to do register (RTO) the scooter with in a week. But almost one month finished, still not yet registered the scooter. I paid the full amount of Rs 72000/- ready cash. Every day I am facing too much problem from the traffic Police. Many more time I contact to the dealer and requested them to do clear this issue. But they did not give the right answer every time. This issue not only for me. This issue for all customers who are they purchased from this dealer. Some customers are waiting for more than two months for the registration. So please check the sales details for the Sri Nivash Motors and clear this issue as soon as possible. This is for your information, action and record.

Regards,
Paramaguru.

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Jul 24, 2019

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2019

Yamaha Motor India Customer Care's response Dear Paramaguru natarajan,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha