[Resolved] Yamaha Motor India — complaint against the sairam motors, padi branch, chennai, tamil nadu

Srinu Natarajan

from Bengaluru, Karnataka

Address:

600050

I'm giving this complaint against the Sai Ram motors, Sakthi Towers, 882, MTH Road, Padi Branch, Chennai. I have given my bike (FZ FI)for free service. I have received a message that the service was done and u can get the bike. But when I reached there and see the bike, It was not even done water washed properly. When the complaint was raised, there was no proper response from the management. The people recruited for that particular branch was use less. They just want to get the money without doing any job. Even when the complaint was raised to the manager, he too simply does not care about that issue. There needs to be taken proper action against this Branch. This Branch is simply worst when comes to customer service. Yamaha is going to loose it's name because of such worst dealer's in India.

Was this information helpful?

No (0)

Yes (0)

Jun 17, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

May 17, 2018

Yamaha Motor India Customer Care's response Dear Srinu Natarajan,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha