[Resolved]  Yamaha Motor India — complaint still pending

Address:Nagpur, Maharashtra, 440008

This below complaint is still pending and dealer is not giving bike documents.
Dear sir/mam,
I buyed r15 v3 from tajshree motors pvt. Ltd at nandavan main rd., nagpur on cash. They had not given the following things while purchasing bike:-
1. First aid. 2. Tool kit. 3. Manual book
4. Battery warranty book 5. Billing and insurance paper.
The speedometer is not in working condition. I have contacted to mr. Sachin ([protected]) and i am not satisfied with their answer. They are forcing me to buy accessories from them and also saying it's compulsory to buy which costs 4695/- rs but i didn't want any type accessories.
Colour: deep purple
Frame no: me1rg5218j0032342
Thank you..!
Harjit kaur minhas
[[protected]]
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Oct 25, 2018
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2018
Yamaha Motor India Customer Care's response
Dear Harjit Kaur Minhas,

We regret for the inconvenience caused.

We have shared your details with customer care team. They will contact you soon

Regards,
Team Yamaha India
Verified Support
Sep 22, 2018
Yamaha Motor India Customer Care's response
Dear Harjit Kaur Minhas,

We have tried to calling you but the call was not connected. We request you to please escalate your query at [protected]@yamaha-motor-india.com or Call us at Toll Free Number:[protected].

Regards,
Team Yamaha India
Complaint comments 

Comments

I new fz s dark night.. 9 month old the back tyre is some place is damaged... So how can I change my back tyre in grantee perid
Yamaha Motor India Customer Care's response, Sep 24, 2018
Verified Support
Dear Mithunkumar,

Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards
Team Yamaha

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