[Resolved] Yamaha Motor India — damaging product during service

Sam429

from Delhi, Delhi

Address:

Channing rama, Jammu, Jammu and Kashmir, 180001

Sir i have given my alpha jk02cb 1508 for servicing.. My scooty is only 12 months old.. So when they were servicing my scooty they opened disk for changing disk pads but after they fixed the pads brake was not performing.. And i have to wait for more than 5 hours then they gave me my scooty but when i hv taken my scooty i haven't noticed that they have opened the headlight of scooty due to which my headlight was also lighting up... And i hv to use it without lights and for this work they charged me 1330 rs including service sir please help me to fix my vehicle headlight and disk

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Aug 17, 2019

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2019

Yamaha Motor India Customer Care's response Dear Sam,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha