[Resolved]  Yamaha Motor India — dealer response to worst

Address:600096

Hi am sathish from chennai. I have booked fasino vehicle on jan 21 & paid 40500 rs initially in raj yamaha showroom at chennai kottivakam & the executive name benjamin. Everyday he giving a false commitment after 59 days completed till now i didn't get my vehicle. So i ask him to cancel my booking & initiate refund. They inform to get refund in 3 days.
This is worst experience in yamaha service.

Fyi - 1year back i bought fz v2 in the same dealer & completed 5 free service. Everytime they are not repair my vehicle properly. Even it happen all my friends & common customers.

Hereafter i never buy yamaha vehicles & tell my friends & wellwishers to don't buy a vehicle in yamaha.
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Apr 22, 2019
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2019
Yamaha Motor India Customer Care's response
Dear Sathish Kumar,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
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