[Resolved] Yamaha Motor India — dealers are misleading customers | |
This is to inform that i owned a fascino scooter 12 months ago. It started emitting too much smoke and consuming engine oil. I submitted the scooter to a service centre naming bijoy automobile who are selling bike under the logo and banner of yamaha. They are showing me an unauthenticated bill of rs 4689 as different engine parts. When i complained it to glory enterprise (Auth. Dealer) who actually sold the bike to them, they said that they have no connection with the dealer. But glory enterprise has told me earlier that i can also make service from them. So, this is my humble request to you to guide me so that i pay for exact bill with authentication. And abolish this type of false dealers. The service bill and another one bill attached herewith. Thank you. Was this information helpful? | |
Aug 26, 2019 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Jul 25, 2019 Yamaha Motor India Customer Care's response Dear Skoley, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M. Regards, Team Yamaha Verified Support Jul 26, 2019 Yamaha Motor India Customer Care's response Dear Skoley, Greetings from Yamaha, We regret for the inconvenience caused. We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M. Regards, Team Yamaha | |
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.
Regards,
Team Yamaha