[Resolved] Yamaha Motor India — debit/credit card payments | |
Hi, Last month, i got my bike serviced yamaha service centers in kilipalam, trivandrum, kerala. They billed me an amount around ₹10000/-. When i chose to pay using my card they said that i will be charged a further 1% processing the payment. Out of curiosity, i asked why they had to collect an additional charges from my side while making card payments when the government of india is so keen on promoting cashless payments or so called digitalisation. Since the manager wasn't available at the moment, the staff herself told me that the bank would be charging extra charges for card payments for which they have been instructed to collect the same from the customers. Subsequently when i enquired the matter, i came to know that it is the vendor's liability To pay the additional charges and not the end customers. Kindly clarify the same. Was this information helpful? | |
Nov 4, 2018 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Oct 03, 2018 Yamaha Motor India Customer Care's response Dear Abhijith Rajeev, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M. Regards, Team Yamaha | |
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
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