[Resolved]  Yamaha Motor India — defected spare parts

Address:Gautam Buddh Nagar, Uttar Pradesh

Since i purchased bike FZ25 i was getting problem of engine oil leak from oil supply pump. I told about that to the SVC he told it appears before first service. Fine, i waited for first service after first service it continued leaking . I visited another SVC for inspection firstly he said its a leak from washer . They ordered washer. But the problem was that there was crack in pipe . I again visited and told them this is the problem . They said we will order product . It will take time as it is a new model from company. Then finally got that part replaced after wasting soo much time. Again the same problem is there leakage of oil from cracked pipe. First time a customer of Yamaha and such a pathetic experience.
Never gonna own it again and will also recommend others to go for any other better company.
Below i am showing the part which inteplaced.
+1 photos
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Feb 23, 2018
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Jan 19, 2018
Yamaha Motor India Customer Care's response
Hi,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Complaint comments 

Comments

I purchase yamaha FZ bike about 3 years ago, i service this bike regularly on shinrai yamaha service station on free services, now the bike was very less fuel mileage about 20 -25 km/litre .please help me from this issue and service my bike freely
name : Ahamed saneer
mob no : [protected]
service station : shinrai yamaha kundanoor
Yamaha Motor India Customer Care's response, Jan 19, 2018
Verified Support
Dear Saheer Muhmd,
We regret for the inconvenience caused. We have shared your concern with Customer Care Team.

Regards
Team Yamaha

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