[Resolved] Yamaha Motor India — digital meter issue

ashokratnam

from Virudunagar, Tamil Nadu

Address:

626189

Hi, I replaced r15 V1 meter in 5/o9/2016. It seems it is defective right from the beginning but it took 7 month for me to identify because am not using my bike it was idle for 7 month in my home town. For the last 2 months am trying to get this fixed in swaana motors Sivakasi, virudhunagar district, But the response I get from them is not well. It seems they are playing with me. on august 14 I went to that showroom with my bike. They told me come on august 15. I know its a holiday. Immediately I asked them and they acknowledged that they will come and work on august 15. But today(15th august) I went there but that showroom was closed and watchman told like its holiday everyone inside the office knows it very well. What can I do now. Really frustrated. need a solution immediately

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Sep 24, 2017

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2017

Yamaha Motor India Customer Care's response Dear Ashok Ratnam,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha