[Resolved]  Yamaha Motor India — engine breakdown due to not proper maintenance by yamaha service centres

Address:380005

My vehicle Fz-s has engine breakdown due not proper maintenance by yamaha service centers. the yamaha company has being fraud with customer. in the under warranty vehicles parts are not replaced by them. they refuse for that and temporary solution is done on that. moreover they have not proper service adviser. after the 4/5 year of warranty of vehicle is completed. so they refer for engine major overhauling and give a heavy cost. i also mentioned in every job card of service the noise of engine but no solution is occurs. now today they told for the engine parts replacement. my vehicle completes only 51000kms & 6 yrs.they gives estimate around 20000rs. i'm not satisfy with yamaha.if they have honesty the company will solve my problems.
Was this information helpful?
No (0)
Yes (0)
Oct 20, 2019
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2019
Yamaha Motor India Customer Care's response
Dear sanju mistry,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yamaha Motor India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    3267
    Pending
    0
    Resolved
    2264
    Yamaha Motor India Address
    Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
    View all Yamaha Motor India contact information