Yamaha Motor India — escalation on bad customer service

Address:Ernakulam, Kerala, 682021

I am writing this mail with highly disappointed in your service. This is my first yamaha bike and i am bike lover with more than 2 super bike in my garage so during the initial launch of yamaha r15 bike in the month of february i had booked the bike with a dealer in kochi.

My booking date was in 10th march 2018 and till now there is no information about my deliver of bike.

Also each time i call up the dealer they says due to lack of bike received from yamaha company from surajpur they are unable to deliver my bike.

Now when i called them up again they are saying a 3months delivery time which will adds up a total of 6 months.

I had booked the bike without even seeing it in showroom only because of trust in yamaha and how their service is to the customers.

Please give me a resolution on the same.

These are the booking details:

Showroom from which bike is booked :indel yamaha kochi kerala
Booking date: 10th march 2018
Name karthik prasad
Booking name :jaya (Mother)
Ready to pay full amount immediately
Contact number: [protected]
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