[Resolved]  Yamaha Motor India — f25 - bad sound and vibrations when riding with pillion

Address:Bangalore, Karnataka

F25 - bad sound and vibrations from the bike when riding with pillion

My bike has completed 3 free services, the issue is not rectified even after addressing the issue 3 times. Post each service the sound is reduced but after using the bike for a week the sound and vibration starts again. Request yamaha to give a solution for my problem with the investment on your product.
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Mar 11, 2019
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2019
Yamaha Motor India Customer Care's response
Dear Ramkumar RK,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
Complaint comments 

Comments

My bike is Yamaha FZ dual disc 2018 models.
I had meet with accident on Dec 18 and gave my bike for repair on Dec 20 it been more than a month dealer is saying he had ordered spare parts, which has been delivered from Yamaha. I don't understand why Yamaha is manufacturing bikes without spares parts.
Also Yamaha insurance is fraudulent insurance
Yamaha Motor India Customer Care's response, Feb 13, 2019
Verified Support
Dear Saikiran Madduri,

Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

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