[Resolved]  Yamaha Motor India — Fraud vinayaka motors domlur

Address:Bangalore, Karnataka

I recently bought a R3 from Vinayaka motors domlur and got very bad image on yamaha...They made a scratch and when reported to managet, He himself says that he will make scratches and can't give 100% of the bike. He also compare bike do get accident so he is asking to consider like that...on top of that coolant is leaking in a new bike but they are least bothered to fix it instead tied a tape on it still not been fixed..On top of that my R3 first service I was there with them, they asked some beginner to train on my bike for servicing as the trained r3 guy was on leave and called a outsider for support him as well, end they serviced it but this is how they service r3 think about your bikes guys, they never give accurate time, imagine i booked seat cover last year for R3 after 2 months they bought a cover from local shop and said yamaha product not available, and still they haven't paid my excess amount which I paid for R3 while purchasing the vehicle, they act like nice but pure poison...
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May 11, 2017
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2017
Yamaha Motor India Customer Care's response
Dear Vignesh Skg,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Feb 23, 2017
Updated by Vignesh Skg
I have called [protected] and informed the same, now the show room called me and mentioned the part is availble for coolant and also ready to give the extra money in cas, where in the declined to pay in cash. This show room is charging 2% charge on debit card usage on top of the bill. Attached the screen shot

User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date

Feb 23, 2017
Updated by Vignesh Skg
User name: vigneshwaran G
Mobile number: [protected]
Email id: skg.[protected]@live.com
Chassis number: not having handy
Nature of Complaint: critical
Concerned dealership: vinayaka yamaha domlur
Retail date; 12/01/2027
Feb 27, 2017
Updated by Vignesh Skg
I am still waiting for your response... shall I file a complaint in consumer court for cheating me..and made damage to my vehicle
Complaint comments 

Comments

Hello... . . This is Kumar. I bought a Yamaha S Z Version 2.0 and the bike front - handlebar to front wheel that area is worst condition. Handlebar is bend and balls are jammed. very very worst service of that yamaha dealer and yamaha factory.
Vignesh Skg's [Complaint's author] reply, Feb 23, 2017
Which show room bro

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