[Resolved]  Yamaha Motor India — fz v2/ service complaint

Address:No-27, 3rd cross, outer ring road, marathalli, near kala mandir, opposite to US Pizza, Bangalore-560037, Bangalore, Karnataka, 560037

I had given my bike for servicing at panache enterprise, marathalli (Authorised dealer for yamaha motor pvt ltd), after few day bike was not moving smoothly, i met with the guy, he told me just see it for few more days and then come. One day suddenly my bike not moving at all. I had no other option to drag my bike to a mechanic near to my home. Then he told clutch plate has broken he changed it change the engine oil. When was moving, i reached to service center told the entire story to service, they made a bill of around rs 5000/- (Last time they took 4000/- around). Again my bike stopped at mid of the way. I struggled a lot to park my bike to one of my friends house. Can anybody tell what mistake i have done.. I paid so much amount to service center and the service i got is very painful. They have looted me.. I know that this complain will not work out but still i'm writing my story

Your suffering customer,
Ved prakash
[protected]
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Dec 10, 2019
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Nov 09, 2019
Yamaha Motor India Customer Care's response
Dear Ved prakash,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
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