[Resolved]  Yamaha Motor India — fzsi

Address:

Ahmedabad, Gujarat, 380007

I purchased FZSI on 24.04.18 and today it is 26.09.18, within a span of 5 months my battery got low. I asked your authorized dealer to solve it asap. He told me for battery problem you need to visit the battery dealer on your own with all your original documents. He told we cannot help with this battery problem as it is not our area of concern. I went to battery dealer with the battery and necessary documents, over there he told me after atleast 2 days we will be able to furnish your battery report and will act accordingly. This was the whole scenario described. Now I just need you to answer my few questions.
1. At the time of purchase I didn't ask to install battery which was suggested by me. Hence why so much delay in the process. Within 5 months how can a original battery can be drained??
2. In spite of purchasing a bike which costs more than a lakh, but no battery and bike is total USELESS. Why not give kick start or instant battery replacement.
3. In my service book, there is 3 pages with heading pre-delivery inspection report. This report is totally blank and I am attaching the copies of the same. I don't understand why customer service is not given utmost importance in your company. I am even attaching my bill with this complain.

I purchased bike from global Yamaha situated at navranpura, ahmedabad, Gujarat. Since the time of purchase I am having some or the other issues regarding billing, insurance. I feel that this is worst franchise I have ever meet in my life. Full of inexperience and lack of customer relationship. Hope you will take this complain seriously and revert asap.