[Resolved]  Yamaha Motor India — gearbox, top heating and mileage

Address:West Champaran, Bihar, 845438

Dear yamaha, i am pravin kumar, customer of model yamaha fz 250. My registered mobile number is [protected].
I am very disappointed with your service.. I have not expected this from you. As i complained previously many times at your sevice centre and also to yamha india about my gearbox problem. My bike has completed just one year in this month and i have to leave my bike in your service centre for 6 months.
Gearbox of my bike has been changed many times inspite of this i have to face same problem everytimes after i travel 100-200km. I have paid three times for servicing my bike and your company had also paid three times.
Many parts of my bike are changed but again after few days same problem arise... And i have to leave my bike again in service centre. I m tolerating this for one year. Now this is intolerable. Due to this problem i have to face milage problem.. Last time i got milage of 50km in 5 litres. Again same problem arised, my engine sound is changed, also engine get too hot and produce burning smell.
Now you tell me why i had paid 1.4lakh for this intolerable bike. Either you take your bike 100% free ar exchange this bike. I dont want repairment becuse i will have to face same problem again. I am attaching available repairment bills and bills of purchasing the bike.
I hope you fullfill your promises.
Thanku😟
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May 24, 2018
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2018
Yamaha Motor India Customer Care's response
Dear Pravin Kumar,

We regret for the inconvenience caused.

As you confirmed us that mentioned problem has been resolved.

In case if you face any problem please feel free to share your concern at [protected]@yamaha-motor-india.com or call us[protected], we will surely try to resolve your concern.

Regard,
Team Yamaha India
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