[Resolved]  Yamaha Motor India — getting low mileage

Respected Sir/Madam,
This is to inform you that on 8th October 2018, I bought a Yamaha Saluto motorcycle (125 cc). As per bike features the bike mileage is 79 km / litre. But I getting mileage just 30 to 45 K.m/Litter. Even after 7th servicing this problem is continuing. Service Centre mechanics tried their best to solve my problem but they can't solve it. I complained to Yamaha in their company website regarding this problem. But I get no reply from them.
So, I shall be thankful to you if you kindly solve my problem. Thanking you.

Name – Sahin Sahania Mollah
Product name – Yamaha Saluto Motor Bike (125 cc)
Date of purchase – 8th October, 2018
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Feb 20, 2020
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Jan 07, 2020
Updated by sahinsahania
My Email Id is - [protected]@gmail.com
Jan 11, 2020
Updated by sahinsahania
My contact number [protected]
Verified Support
Jan 14, 2020
Yamaha Motor India Customer Care's response
Dear sahinsahania,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
Jan 16, 2020
Updated by sahinsahania
Respected Sir/Madam,
Please see the following details.

User name - SAHIN SAHANIA MOLLAH
Mobile number- [[protected]]
Email id - [protected]@gmail.com
Chassis number - ME1RE3518J0033501
Nature of Complaint- Low Mileage
Concerned dealership - WHEEL MOVERS, 4, Lalmohan Ghosh Road, Sastitala, Krishnagar, Nadia, West Bengal
Sub-Dealer - BISWAKARMA MOTORS, Sreenagar, Chapra, Bangaljhi, Nadia, Pin- 741123, West Bengal.
Retail date - 8th October, 2018
Address - SAHIN SAHANIA MOLLAH, Chapra, Master Quarter Para, Bangaljhi, Nadia, Pin- 741123, West Bengal

You are requested to Solve my problem as soon as possible. Thanking You.

Jan 16, 2020
Updated by sahinsahania
Respected Sir/Madam,
Please see the following details.

User name - SAHIN SAHANIA MOLLAH
Mobile number- [[protected]]
Email id - [protected]@gmail.com
Chassis number - ME1RE3518J0033501
Nature of Complaint- Low Mileage
Concerned dealership - WHEEL MOVERS, 4, Lalmohan Ghosh Road, Sastitala, Krishnagar, Nadia, West Bengal
Sub-Dealer - BISWAKARMA MOTORS, Sreenagar, Chapra, Bangaljhi, Nadia, Pin- 741123, West Bengal.
Retail date - 8th October, 2018
Address - SAHIN SAHANIA MOLLAH, Chapra, Master Quarter Para, Bangaljhi, Nadia, Pin- 741123, West Bengal

You are requested to Solve my problem as soon as possible. Thanking You.

Verified Support
Jan 18, 2020
Yamaha Motor India Customer Care's response
Dear SAHIN SAHANIA MOLLAH,

We regret for the inconvenience caused.

We have shared your details with customer care team. They will contact you soon

Regards,
Team Yamaha India
Verified Support
Jan 20, 2020
Yamaha Motor India Customer Care's response
Dear sahinsahania,

Your concern escalated to concerned department for further necessary action to be taken.

Regards,
Team Yamaha India
Complaint comments 

Comments

The dealer of Yamaha two wheeler from kulasekharam (star motors) is collecting 30/- as consumer charges for first service.Also they they insisting labour charges for changing parts while free service.Dated.11/1/2020
Yamaha Motor India Customer Care's response, Jan 22, 2020
Verified Support
Dear Varghese Mathai,

Regret for the inconvenience caused.

We request you to please provide details of your complaint at gosocial@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

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