[Resolved]  Yamaha Motor India — HORRIBLE SERVICE CENTERS

Address:Chennai, Tamil Nadu

I am really very disappointed with Yahama Bike service station (RAJ Yamaha, Thuraipakkam). I would like to attract your attention on few major incidents :- 1.They handed over the "SERVICED" vehicle with lots of dust, which was not cleared even after complaining. 2.Small faults in bike parts which can be repaired are also advised to be replaced. This is simply a money making scheme and not expected from an esteemed Company like yours. 3.They don't entertain customers in case of emergencies, which resulted in me having to change my bike tyres and incurring a cost of Rs. 5, 500/-. I have earlier used Bajaj Pulsar and Hero Honda Bikes and have got excellent service from them. Unfortunately you have not been able to live up to their standards and have provided extremely dissapointing services. The experience is HORRIBLE to say the least.
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Aug 14, 2020
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
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Greetings from Yamaha.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected].

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