[Resolved]  Yamaha Motor India — i am complaining about yamaha fascino two wheeler

Address:East Singhbhum, Jharkhand, 831012

Dear sir,

I have purchased a yamaha fascino two wheeler in november 2017 from showroom bikes point nh 33 mango jamshedpur, after first servicing scooty was giving so much trouble like sudden pick up gone down than in second servicing i have complaint the same but not resolved the problem and i have no time to go every time to service centre because i am working in sales and marketing job.

On 19 may 2018 scooty given starting problem and not started than i took it to service centre by pushing self there they said it happens oftenly and open the engine.
Now i want to know in just 6 months engine given trouble so why i should take that scooty i want new scooty or you guys keep it.

I expect some positive response from your side asap.

Thanks & regards
Hare krishna ojha
Jamshedpur
[protected]
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Jun 29, 2018
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
May 21, 2018
Yamaha Motor India Customer Care's response
Dear Hare Krishna Ojha,

We regret for the inconvenience caused.

Your concern has been escalated to the concerned department for further necessary action to be taken.

Regards,
Team Yamaha India
Complaint comments 

Comments

Maine Yamaha alpha scooter purchase kiya hai kings motors se jab use 45 ya 50 ke speed me chalate hai to vibration hota hai aur wo puri body ko mahsus hota hai lekin kings wale engineer ko ye problem rectified nahi ho raha

Kharab scooter bechate hai aur commitment ti kabhi puri nahi hoti
Yamaha Motor India Customer Care's response, May 23, 2018
Verified Support
Dear Ravindra,

Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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