[Resolved]  Yamaha Motor India — I'm complaining about theni branch sales manager

Address:Theni, Tamil Nadu, 625531
Website:www.yamaha-motor-india.com/contact-us.html

Hi customer care dept,
I n. Lingeswaran native theni (Kadamalai gundu), then working in chennai. I come to know about aadi offer against yamaha bikes in yasotha yamaha showroom, theni in that 18000 inr as down payment for yamaha fzs-fi bike, but they refused to avail that offer because i have bought in aadi[protected] by the way they ask me to pay 25000 inr and rest amounts in emi (Hdcf finance) i agreed. (Sales manager murugavel)
For emi clarification they ask me to submit following proofs 5 month payslip, native house eb bill, address proof and guarantee from house owner (My mother). I have arranged so and so documents within a week and they ask me to submit address proof of chennai (Where i am staying) from a government doctor signature with seal attested but by mistake doctor didn't sign in residential address as a result they ask to pay extra 5000 inr i tried as many ways as possible to get signature with seal from doctor for a month but failed as a result i payed 5000 inr as they demand.
They again as me to pay 5000 inr and they delayed the finance process for two months and they once again ask me to pay 5000 inr for finance processing fee. I unsatisfied with their customer service and planned to change the finance (Hinduja layland finance, theni). As far i have payed (18000 + 7000 + 5000 + 6300 = 36300 inr) and balance 63725 inr via finance (Hinduja layland finance payment dated 11-nov-2016) to the showroom.
It has been 1 and half month still they didn't done rto registration process i have also raised complaint to mr. Krishna moorthy (Showroom owner) but no response. So i raise the complaint via mailed to you if any further delay i will lodge complaint against showroom in consumer court.

Thanks.
Lingeswaran. N
[protected]
Was this information helpful?
No (0)
Yes (0)
Feb 2, 2017
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Dec 29, 2016
Yamaha Motor India Customer Care's response
Dear Lingeswaran. N,

Greetings from Yamaha.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yamaha Motor India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    3270
    Pending
    0
    Resolved
    2269
    Yamaha Motor India Address
    Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
    View all Yamaha Motor India contact information