[Resolved]  Yamaha Motor India — i'm complaining to whitefield, yamaha showroom bangalore

Address:Whitefield Yamaha showroom, Bangalore, Karnataka, 560066

I have given bike to showroom on 13th jan 2020. The problem is related to battery recharge. But the mechanic's there are irresponsible. Today they called me and said bike will take some time and i shouted on them they are disconnecting call. But i don't why they are taking more than 10 days for this repair. Please take this message into note. They are not responding properly..
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Feb 24, 2020
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2020
Yamaha Motor India Customer Care's response
Dear J Ravi Prakash,

Greetings from Yamaha,

We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
Verified Support
Jan 24, 2020
Yamaha Motor India Customer Care's response
Dear J Ravi Prakash,

We regret for the inconvenience caused.

We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
Verified Support
Feb 28, 2020
Yamaha Motor India Customer Care's response
Dear Sir,

We tried reaching you but we couldn't get through, we request you to please reach out to us at our Toll Free number:[protected].

Regards,
Team Yamaha India
Complaint comments 

Comments

My bike self motor fulty and dealer denied to change this and milage is 14600 km within 2years bike
Yamaha Motor India Customer Care's response, Feb 6, 2020
Verified Support
Dear Sibasisakhatei,

Greetings from Yamaha,
We request you to please provide details of your complaint at gosocial@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

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